D2C Lead

This role focuses on leading and optimizing the direct-to-consumer (D2C) channel for IDAM Natural Wellness. The D2C Lead will be responsible for driving growth, enhancing customer experience, and ensuring operational efficiency within the online sales platform.

Key Responsibilities

Develop and execute the D2C strategy to achieve sales targets and market share growth.
Manage and optimize the online store, including product listings, promotions, and user experience.
Analyze website traffic, sales data, and customer behavior to identify areas for improvement.
Collaborate with marketing, product, and operations teams to ensure a seamless customer journey.
Oversee order fulfillment, shipping, and customer service processes related to D2C sales.
Stay up-to-date on industry trends and best practices in D2C commerce.

Requirements/Qualifications

3 to 7 years of experience in e-commerce, with a focus on D2C.
Proven track record of driving sales and growth in an online retail environment.
Strong analytical skills and ability to interpret data to make informed decisions.
Excellent communication and interpersonal skills.
Experience with e-commerce platforms (e.g., Shopify, Magento).
Knowledge of digital marketing channels (e.g., SEO, SEM, social media).
Ability to work independently and as part of a team.

About the Company IDAM Natural Wellness is dedicated to providing high-quality natural wellness products. The company focuses on creating innovative solutions that promote health and well-being.