Supervisor - Soft Services

This role involves overseeing and coordinating soft services operations to ensure a high standard of quality and customer satisfaction. The Supervisor will be responsible for managing a team, ensuring efficient service delivery, and maintaining a safe and compliant work environment.

Key Responsibilities:

Supervise and manage a team of soft services personnel.
Ensure the efficient and effective delivery of soft services.
Monitor and maintain quality standards.
Address and resolve customer concerns promptly and professionally.
Implement and enforce safety protocols and procedures.
Manage schedules and allocate resources effectively.
Conduct regular performance evaluations and provide feedback to team members.
Maintain accurate records and documentation.

Requirements/Qualifications:

Proven experience in a supervisory role within soft services or a related field.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to prioritize tasks and manage time effectively.
Knowledge of soft services operations and best practices.
Commitment to providing exceptional customer service.
Ability to work independently and as part of a team.

About the Company: Sodexo is a global leader providing a wide range of services that enhance quality of life. They focus on delivering solutions that improve well-being and contribute to a positive experience for clients and customers across various sectors.