Support Architect Offshore Manager

This role involves leading and managing an offshore team responsible for providing support and architectural guidance for critical systems and applications. The position requires a strong technical background, excellent leadership skills, and the ability to effectively collaborate with stakeholders across different teams and locations.

Key Responsibilities:

Manage and mentor a team of support architects.
Provide architectural guidance and support for ongoing projects.
Ensure the stability and performance of supported systems.
Collaborate with development teams to resolve technical issues.
Implement and maintain best practices for support and architecture.
Oversee the delivery of high-quality support services.
Manage stakeholder expectations and communicate effectively.

Requirements/Qualifications:

Extensive experience in IT support and architecture.
Proven leadership and team management skills.
Strong understanding of system architecture and design principles.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Experience with various operating systems and technologies.
Experience in managing offshore teams.

About the Company:

Capgemini is a global leader in technology services and digital transformation. They help organizations navigate their digital journeys and achieve their business objectives through innovative solutions and services.