Hiring for Punjabi Language Customer Support

This role involves providing exceptional customer support using the Punjabi language. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

Responding to customer inquiries via various channels (phone, email, chat).
Troubleshooting and resolving customer issues efficiently.
Providing accurate information and guidance to customers.
Escalating complex issues to appropriate teams.
Maintaining detailed records of customer interactions.

Requirements/Qualifications:

Fluency in Punjabi and English.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work in a fast-paced environment.
Customer service experience preferred.

About the Company: Startek Aegis Customer Support Services provides comprehensive customer support solutions to businesses across various industries. They focus on delivering exceptional customer experiences and helping clients achieve their business goals.