BPO Telecaller

This role involves providing excellent customer service and support through telephone interactions. The Telecaller will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. This position requires strong communication skills, a professional demeanor, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

Answering inbound calls and addressing customer inquiries.
Providing accurate information and resolving customer issues.
Maintaining detailed records of customer interactions.
Escalating complex issues to appropriate personnel.
Adhering to company policies and procedures.

Requirements/Qualifications

HSC pass.
Freshers are welcome.
Proficiency in Marathi and Hindi.
Excellent communication and interpersonal skills.
Ability to work in a team environment.
Basic computer literacy.

About the Company

Credicus Business Services provides business solutions and support services to clients across various industries. The company focuses on delivering high-quality services and building strong client relationships.