Guest Relation Executive / Front Office Executive

This role focuses on providing exceptional customer service and ensuring a positive experience for guests and visitors. The Guest Relation Executive/Front Office Executive will be the first point of contact, managing inquiries, and maintaining a welcoming and efficient environment.

Key Responsibilities:

Greeting and welcoming guests and visitors.
Answering phone calls and directing inquiries appropriately.
Managing correspondence, including emails and mail.
Maintaining a clean and organized reception area.
Providing administrative support to various departments.
Assisting with event planning and coordination.
Handling guest complaints and resolving issues effectively.
Maintaining accurate records and documentation.

Requirements/Qualifications:

Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Customer service experience preferred.
Professional appearance and demeanor.
Ability to handle multiple tasks simultaneously.

About the Company: Sodexo is a global company dedicated to improving the services that people enjoy every day. They provide a wide range of solutions to businesses and organizations, focusing on food services and facilities management.