Voice Process

This role involves providing customer support and handling inquiries through voice communication channels. The position requires excellent communication skills and the ability to resolve customer issues effectively.

Key Responsibilities:

Answering inbound calls and addressing customer concerns.
Providing accurate information and resolving issues related to products and services.
Documenting customer interactions and resolutions.
Escalating complex issues to appropriate teams.
Maintaining a positive and professional demeanor.

Requirements/Qualifications:

HSC qualification.
Freshers are welcome.
Fluency in Hindi and Marathi.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.

About the Company: Bajaj is a well-regarded organization providing business services. They focus on delivering solutions to meet the evolving needs of their clients.