Voice & Non-Voice Process

This role involves providing customer support and handling various communication tasks within a dynamic environment. The position requires excellent communication skills and the ability to adapt to different situations while ensuring customer satisfaction.

Key Responsibilities:

Handling inbound and outbound calls
Providing customer support and resolving inquiries
Processing orders and managing customer accounts
Maintaining accurate records of customer interactions
Escalating complex issues to appropriate channels

Requirements/Qualifications:

0-1 years of experience in a similar role (Fresher welcome)
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong problem-solving skills
Basic computer literacy

About the Company: Takecare Manpower Services is a staffing and recruitment firm dedicated to connecting talented individuals with leading organizations. They specialize in providing human resource solutions across various industries, helping businesses achieve their goals through skilled personnel.