Genesys Developer

This role focuses on the design, development, and maintenance of Genesys-based contact center solutions. The ideal candidate will possess a strong understanding of Genesys architecture and be capable of implementing and supporting complex integrations.

Key Responsibilities:

Develop and implement Genesys applications and integrations.
Troubleshoot and resolve issues within the Genesys environment.
Design and configure Genesys flows and scripts.
Collaborate with stakeholders to gather requirements and design solutions.
Participate in testing and quality assurance activities.

Requirements/Qualifications:

Proven experience as a Genesys Developer.
Strong understanding of Genesys architecture and components.
Proficiency in scripting languages (e.g., Scripting, Agent Scripting).
Experience with integration technologies (e.g., APIs, web services).
Excellent problem-solving and analytical skills.
Ability to work independently and as part of a team.

About the Company:

Teksills is a technology solutions provider specializing in delivering innovative contact center and customer experience solutions. They help businesses optimize their operations and enhance customer interactions through cutting-edge technologies.