Appl Support Officer - Tbg

This role involves providing application support and troubleshooting within a banking environment. The successful candidate will be responsible for ensuring the smooth operation of critical applications and assisting users with technical issues.

Key Responsibilities

Provide first and second-level support for application-related issues.
Troubleshoot and resolve technical problems efficiently.
Escalate complex issues to appropriate teams.
Monitor application performance and identify areas for improvement.
Document support activities and resolutions.
Assist in the implementation of new applications and upgrades.
Collaborate with other IT teams to ensure seamless integration.

Requirements/Qualifications

2 to 4 years of experience in application support.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with banking applications is a plus.
Understanding of ITIL principles is desirable.

About the Company

Karur Vysya Bank Ltd is a leading financial institution providing a wide range of banking and financial services. The company is committed to delivering innovative solutions and exceptional customer service within the financial sector.