AR Caller

This role involves engaging with customers to facilitate account resolution and ensure timely payments. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to maintain positive relationships with clients.

Key Responsibilities

Contacting customers regarding outstanding balances.
Explaining billing statements and payment options.
Negotiating payment arrangements and settlements.
Documenting all interactions and maintaining accurate records.
Following up on payment commitments and resolving discrepancies.
Adhering to company policies and regulatory guidelines.

Requirements/Qualifications

2 to 5 years of experience in a customer service or collections role.
Strong communication and interpersonal skills.
Ability to handle sensitive situations with professionalism and empathy.
Proficiency in data entry and record-keeping.
Excellent problem-solving and negotiation skills.
Ability to work independently and as part of a team.

About the Company

Amromed operates within the healthcare sector, providing solutions to support medical practices and improve patient care. They are dedicated to streamlining administrative processes and enhancing the overall efficiency of healthcare operations.