Sr. Operations Analyst

This role focuses on providing operational support and analysis within a financial services environment. The ideal candidate will be responsible for ensuring the accuracy and efficiency of critical processes, identifying areas for improvement, and collaborating with various teams to optimize performance.

Key Responsibilities:

Analyze operational data to identify trends and anomalies.
Support the reconciliation of billing and financial records.
Utilize Jira to track and manage operational tasks and issues.
Contribute to the development and implementation of process improvements.
Collaborate with cross-functional teams to resolve operational challenges.
Ensure compliance with relevant policies and procedures.

Requirements/Qualifications:

5 to 8 years of experience in operations analysis or a related field.
Strong analytical and problem-solving skills.
Experience with billing and reconciliation processes.
Proficiency in using Jira for task management.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.

About the Company: Franklin Templeton is a global investment management organization committed to providing high-quality investment solutions to clients worldwide. They focus on delivering long-term results through a variety of investment strategies.