Online Sales Operations Executive

This role focuses on supporting and optimizing online sales operations to ensure efficient processes and a positive customer experience. The Online Sales Operations Executive will be responsible for managing various aspects of the online sales lifecycle, from order processing to customer support, contributing to the overall growth and success of the online sales channel.

Key Responsibilities:

Manage and optimize online sales processes.
Provide support to the sales team.
Monitor and analyze sales data to identify trends and areas for improvement.
Address customer inquiries and resolve issues promptly.
Collaborate with other departments to ensure seamless operations.
Maintain accurate records of sales activities.

Requirements/Qualifications:

1 to 4 years of experience in sales or operations.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Excellent problem-solving skills.
Detail-oriented and organized.

About the Company:

Delifrance India is a well-known brand in the food service industry, specializing in providing high-quality baked goods and culinary experiences. They are dedicated to delivering exceptional products and services to their customers.