Operations software assistant **** Bulldog is a UK agency helping marketing and SEO teams increase their visibility on Google and AI through link building and digital PR. We're a team of 12, with expertise in SEO, content, link building, and PR, based in the UK, Serbia, and North Macedonia. **** We are looking for a process-driven and intuitive person to work alongside our Operations Manager in overhauling our internal processes into a modern, streamlined way of working. We've already started implementing this as a proof of concept, with incredible results. We now need an extra pair of creative hands to move faster and help execute improvements. **** The role **** * Help review processes and improvements in ways of working. * Help build additional internal tools to improve delivery and efficiency. * Use Claude AI to code, with clear operational thinking on what to build and why. * Own tool maintenance, including fixes, improvements and updates. * Monitor internal tools and portals to make sure they run smoothly. * Keep the team updated on tool changes, updates and how things work. * Work with the Operations Manager to find ways to save the company time on tasks. * Take on a wide range of agency-improving tasks with the Operations Manager. **** Skills & experience **** * Nice to have an understanding of link building, SEO and the AI ranking space. * Intuitive thinking on how to improve processes so they can scale. * Strong English and clear communication on project progress. * Comfortable using Claude AI to code and create tools. * Enjoys improving processes and is confident in independently owning projects. **** Working for Bulldog **** * A friendly, passionate team that takes quality seriously. * Join a talented team who work closely together every day. * A flexible and remote-first work culture, enjoy your birthday off, fully paid. You'll be hired as a freelancer on 35 hours per week to start, with room to grow. You'll have a contract in place with notice periods, so you have security with us from the start.