Customer Service

This role offers an exciting opportunity to join a dynamic team providing exceptional customer support. The position involves interacting with customers, resolving inquiries, and ensuring a positive experience.

Key Responsibilities:

Handling customer inquiries via various channels (phone, email, chat)
Providing accurate and timely information to customers
Resolving customer complaints and escalating issues as needed
Maintaining customer records and updating information
Adhering to company policies and procedures

Requirements/Qualifications:

Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work effectively in a team environment
Customer service experience preferred
Basic computer literacy

About the Company: Teleperformance Globiva Aegis is a leading provider of customer experience management solutions. The company helps businesses worldwide improve their customer interactions and build stronger relationships.