Tele Caller Executive

This role involves providing customer service and support through telephone interactions. The Tele Caller Executive will be responsible for handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. The position requires excellent communication skills and a customer-focused approach.

Key Responsibilities:

Answering inbound calls and providing assistance to customers.
Making outbound calls to follow up with leads and prospects.
Resolving customer complaints and escalating issues as needed.
Maintaining accurate records of customer interactions.
Providing information about products and services.
Processing orders and payments.

Requirements/Qualifications:

HSC or equivalent qualification.
Excellent communication skills (verbal and written).
Strong customer service orientation.
Ability to work in a fast-paced environment.
Basic computer literacy.
Ability to handle stressful situations effectively.

About the Company: Kotak is a leading financial services provider dedicated to delivering innovative solutions to individuals and businesses. The company focuses on providing a wide range of banking and financial products and services.