TL Policy Servicing

This role involves leading and managing a team responsible for policy servicing operations. The position requires a strong understanding of policy administration, excellent leadership skills, and the ability to ensure efficient and accurate service delivery.

Key Responsibilities:

Lead and mentor a team of policy servicing specialists.
Oversee daily operations and ensure adherence to service level agreements.
Identify and implement process improvements to enhance efficiency and accuracy.
Resolve complex policy servicing issues and escalate as needed.
Monitor team performance and provide regular feedback.
Ensure compliance with relevant regulations and internal policies.

Requirements/Qualifications:

6 to 8 years of experience in policy servicing or a related field.
Proven leadership and team management skills.
Strong understanding of policy administration principles.
Excellent communication and interpersonal skills.
Ability to analyze data and identify trends.
Proficiency in relevant software applications.

About the Company: Cognizant is a global professional services company that helps organizations improve and modernize their business operations. They focus on delivering a wide range of services to clients across various industries, enabling them to thrive in a rapidly changing digital landscape.