Service Now

This role focuses on implementing, configuring, and maintaining ServiceNow platforms to streamline business processes and enhance operational efficiency. The ideal candidate will possess a strong understanding of IT service management principles and experience in customizing ServiceNow to meet specific client needs.

Key Responsibilities:

Configure and customize ServiceNow modules, including Incident, Problem, Change, and Service Catalog.
Develop and maintain ServiceNow workflows, automations, and integrations.
Provide technical support and troubleshooting for ServiceNow users.
Collaborate with stakeholders to gather requirements and design solutions.
Ensure data integrity and security within the ServiceNow platform.

Requirements/Qualifications:

Proven experience with ServiceNow administration and development.
Strong understanding of ITIL framework and service management best practices.
Proficiency in ServiceNow scripting languages (e.g., JavaScript, GlideScript).
Excellent analytical and problem-solving skills.
Ability to work independently and as part of a team.

About the Company: This organization provides technology solutions and services to businesses across various industries. They specialize in helping clients optimize their operations and achieve their strategic goals through innovative technology implementations.