International Voice Process Night Shift

This role involves providing customer support and handling inquiries for international clients. The ideal candidate will possess excellent communication skills and the ability to work effectively in a night shift environment, ensuring exceptional service delivery and resolving customer issues promptly.

Key Responsibilities:

Handling inbound calls and emails from international customers.
Providing accurate information and resolving customer inquiries.
Troubleshooting technical issues and escalating complex problems.
Maintaining a high level of customer satisfaction.
Adhering to quality standards and company policies.

Requirements/Qualifications:

0 to 2 years of experience in a voice process or customer service role.
Excellent verbal communication skills.
Strong problem-solving abilities.
Ability to work in a night shift environment.
Proficiency in computer applications.

About the Company: Evodigital Technologies is a technology-driven organization focused on delivering innovative solutions to businesses. They specialize in providing a range of services to support clients across various industries.