Platform Architect - ServiceNow ITOM and Event Management

This role focuses on designing, implementing, and managing robust and scalable platform solutions leveraging ServiceNow ITOM and Event Management capabilities. The Platform Architect will be responsible for ensuring the platform aligns with business requirements, adheres to industry best practices, and provides a reliable and efficient service for the organization.

Key Responsibilities:

Design and architect ServiceNow ITOM and Event Management solutions.
Implement and configure ServiceNow modules to meet business needs.
Develop and maintain platform documentation and standards.
Collaborate with cross-functional teams to ensure seamless integration.
Troubleshoot and resolve platform issues.
Optimize platform performance and scalability.
Stay abreast of ServiceNow updates and new features.

Requirements/Qualifications:

Extensive experience with ServiceNow platform architecture and development.
Strong knowledge of ServiceNow ITOM and Event Management modules.
Experience with scripting languages (e.g., JavaScript, PowerShell).
Understanding of ITIL framework and best practices.
Excellent communication and collaboration skills.
Proven ability to design and implement scalable solutions.
Experience with cloud environments (e.g., AWS, Azure).

About the Company: Softprodigy is a technology services company specializing in delivering innovative solutions to businesses across various industries. They focus on helping clients leverage technology to achieve their strategic goals and improve operational efficiency.