Hindi Marathi Voice Process

This role involves providing customer support and handling inquiries through voice communication, utilizing proficiency in Hindi and Marathi. The position requires excellent communication skills and the ability to resolve customer issues effectively.

Key Responsibilities:

Handling inbound customer calls and providing assistance.
Resolving customer queries and complaints.
Providing information about products and services.
Maintaining accurate records of customer interactions.
Escalating complex issues to appropriate teams.

Requirements/Qualifications:

HSC or equivalent qualification.
Fluency in Hindi and Marathi.
Excellent communication and interpersonal skills.
Ability to work in a day shift.
Basic computer literacy.

About the Company: Credicus Business Services provides business support solutions. They focus on delivering quality services to meet the diverse needs of their clients.