Banking Telecaller Executive

This role involves providing excellent customer service and support within the banking sector. The Telecaller Executive will be responsible for handling customer inquiries, resolving issues, and promoting banking products and services.

Key Responsibilities:

Answering inbound calls and addressing customer queries.
Providing information about banking products and services.
Resolving customer complaints and escalating issues as needed.
Processing transactions and updating customer records.
Maintaining a high level of customer satisfaction.

Requirements/Qualifications:

HSC or equivalent qualification.
Excellent communication and interpersonal skills.
Ability to handle customer interactions professionally and empathetically.
Basic computer literacy.
Experience in a call center or customer service role is a plus.

About the Company: Credicus Business Services provides business process outsourcing solutions, specializing in customer engagement and support services. They focus on delivering high-quality services to a diverse range of clients.