Business Analyst - Knowledge Management

This role focuses on supporting the development and implementation of knowledge management strategies and solutions within the organization. The Business Analyst will work closely with stakeholders to understand their needs, analyze processes, and identify opportunities to improve knowledge sharing and utilization.

Key Responsibilities

Gather and document business requirements related to knowledge management.
Analyze existing knowledge management processes and identify areas for improvement.
Design and implement knowledge management solutions, including content management systems and collaboration tools.
Develop and deliver training programs to promote knowledge sharing and adoption.
Monitor and evaluate the effectiveness of knowledge management initiatives.
Collaborate with IT and other departments to ensure alignment of knowledge management solutions with overall business strategy.

Requirements/Qualifications

Experience in business analysis, preferably with a focus on knowledge management.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with content management systems and collaboration tools.
Understanding of knowledge management principles and best practices.

About the Company

ERM is a global leader providing environmental, health, safety, risk, and sustainability consulting services. The company helps clients understand and manage their environmental and social impacts, enabling them to operate responsibly and sustainably.