Gold Loan Officer

This role involves managing and expanding the gold loan portfolio, ensuring customer satisfaction, and adhering to regulatory compliance. The Gold Loan Officer will be responsible for sourcing new customers, processing loan applications, and recovering dues, contributing to the bank's growth in the gold lending sector.

Key Responsibilities:

Sourcing and acquiring new gold loan customers.
Evaluating gold loan applications and assessing risk.
Disbursing and recovering gold loans.
Maintaining accurate records of loan transactions.
Ensuring compliance with banking regulations and internal policies.
Providing excellent customer service and resolving customer queries.
Managing and mitigating loan defaults.

Requirements/Qualifications:

Experience in sales or banking, preferably in gold loans.
Strong communication and interpersonal skills.
Ability to build rapport with customers.
Proficiency in loan processing and documentation.
Knowledge of banking regulations and compliance.
Ability to work independently and as part of a team.
Basic computer literacy.

About the Company: AU Small Finance Bank is a financial institution focused on providing accessible and affordable banking services. The bank aims to empower individuals and small businesses through tailored financial solutions.