Trainer

This role focuses on delivering engaging and effective training programs to enhance the skills and knowledge of employees. The Trainer will be responsible for designing, developing, and facilitating training sessions, ensuring a positive learning experience and contributing to overall team performance.

Key Responsibilities:

Develop and deliver training programs aligned with business needs.
Assess training effectiveness and identify areas for improvement.
Create engaging training materials, including presentations, handouts, and assessments.
Facilitate interactive training sessions, workshops, and online learning modules.
Provide ongoing support and coaching to trainees.
Evaluate and select appropriate training methodologies and tools.

Requirements/Qualifications:

Proven experience in training and development.
Excellent communication and presentation skills.
Ability to design and deliver engaging training programs.
Strong facilitation and coaching skills.
Proficiency in using training technologies and platforms.
Ability to assess training needs and evaluate effectiveness.
Experience in developing training materials.

About the Company: Teleperformance is a global leader providing customer experience management services and business process outsourcing. The company helps businesses worldwide to improve their customer interactions and optimize their operations across various industries.