IT Operations Support Specialist

This role focuses on providing comprehensive support for IT operations, ensuring the stability, efficiency, and security of systems and infrastructure. The IT Operations Support Specialist will be responsible for troubleshooting issues, implementing solutions, and proactively maintaining optimal performance.

Key Responsibilities

Monitor system performance and identify potential issues.
Troubleshoot and resolve hardware, software, and network problems.
Provide technical support to end-users.
Implement and maintain security protocols.
Document procedures and configurations.
Participate in on-call rotation as needed.
Collaborate with other IT teams to ensure seamless operations.

Requirements/Qualifications

1 to 6 years of experience in IT operations or a related field.
Strong understanding of IT infrastructure and systems.
Excellent troubleshooting and problem-solving skills.
Experience with operating systems (Windows, Linux).
Familiarity with networking concepts and protocols.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.

About the Company

Tekwissen India is a technology services company focused on delivering innovative solutions to clients across various industries. They specialize in providing a range of IT services and support to help businesses achieve their goals.