Deputy Manager - CAT Loyalty

This role focuses on managing and optimizing customer loyalty programs within the insurance sector. The Deputy Manager will be responsible for designing, implementing, and monitoring loyalty initiatives to enhance customer engagement and retention, ultimately contributing to the growth of the business.

Key Responsibilities:

Develop and execute loyalty program strategies aligned with business objectives.
Analyze customer data to identify opportunities for program improvement and personalization.
Manage relationships with vendors and partners involved in loyalty program operations.
Monitor program performance and provide regular reports to stakeholders.
Ensure compliance with relevant regulations and industry best practices.
Collaborate with cross-functional teams to integrate loyalty initiatives across various touchpoints.

Requirements/Qualifications:

Proven experience in loyalty program management or related fields.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience in the insurance industry is a plus.
Proficiency in data analysis tools and techniques.

About the Company: Axis Max Life Insurance Limited is a leading provider of life insurance and financial solutions. The company is committed to helping individuals and families achieve their financial goals through innovative products and exceptional service.