International Voice Process - Semi Voice

This role involves providing support and assistance within an international voice process environment, with a focus on semi-voice tasks. The position requires excellent communication skills and the ability to handle customer interactions professionally and efficiently.

Key Responsibilities:

Handling inbound and outbound customer inquiries.
Providing accurate information and resolving customer issues.
Performing data entry and verification tasks.
Maintaining a high level of customer satisfaction.
Adhering to company policies and procedures.

Requirements/Qualifications:

1 to 3 years of experience in a similar role.
Excellent verbal communication skills.
Strong customer service orientation.
Ability to work in a fast-paced environment.
Proficiency in computer applications.

About the Company: Sutherland is a global provider of business process outsourcing services. They help clients improve their performance by delivering innovative solutions and exceptional customer experiences across various industries.