Area Service Manager

This role is responsible for overseeing and managing service operations within a designated geographic area. The Area Service Manager will ensure the delivery of high-quality service, customer satisfaction, and operational efficiency while adhering to company standards and best practices.

Key Responsibilities:

Manage and mentor a team of service technicians and support staff.
Oversee service operations, including diagnostics, repairs, and maintenance.
Ensure adherence to quality standards and safety protocols.
Monitor service performance metrics and identify areas for improvement.
Manage service budgets and resources effectively.
Build and maintain strong relationships with customers and stakeholders.
Implement and monitor service policies and procedures.
Coordinate with other departments to ensure seamless service delivery.

Requirements/Qualifications:

Proven experience in a service management role, preferably in the automotive or related industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyze data and identify trends.
Proficiency in service management software and tools.
Knowledge of automotive service procedures and diagnostics.
Ability to work independently and as part of a team.
Problem-solving and decision-making abilities.

About the Company:

Ather Energy is a company focused on developing innovative and sustainable mobility solutions. They are dedicated to creating a future where transportation is cleaner, more efficient, and accessible to all.