Field Collector Manager

This role involves managing and overseeing field collection operations, ensuring efficient recovery of outstanding payments while maintaining strong customer relationships. The Field Collector Manager will be responsible for leading a team, implementing collection strategies, and ensuring compliance with relevant regulations.

Key Responsibilities:

Lead and manage a team of field collection officers.
Develop and implement effective collection strategies and procedures.
Monitor and analyze collection performance, identifying areas for improvement.
Ensure compliance with legal and regulatory requirements related to debt collection.
Maintain accurate records of collection activities and customer interactions.
Resolve escalated customer issues and disputes.
Collaborate with internal departments to improve overall collection efficiency.

Requirements/Qualifications:

Significant experience in field collection or debt recovery.
Proven leadership and team management skills.
Strong communication and negotiation skills.
Ability to work independently and as part of a team.
Excellent problem-solving and decision-making abilities.
Knowledge of relevant legal and regulatory frameworks.

About the Company: Profound Human Resource Development Advisors specializes in providing comprehensive human resource solutions to businesses across various sectors. They focus on helping organizations optimize their workforce and achieve their strategic goals through tailored HR services.