L3 Cloud Support Engineer

This role involves providing expert-level technical support for cloud-based infrastructure and applications. The Cloud Support Engineer will be responsible for troubleshooting complex issues, ensuring system stability, and contributing to the continuous improvement of cloud services.

Key Responsibilities:

Provide advanced technical support and troubleshooting for cloud environments.
Monitor system performance and proactively identify and resolve potential issues.
Implement and maintain cloud infrastructure solutions.
Collaborate with development and operations teams to ensure seamless application deployment and operation.
Develop and maintain documentation for cloud services and support procedures.
Participate in on-call rotation to provide 24/7 support.

Requirements/Qualifications:

Significant experience in cloud support and engineering.
Strong understanding of Azure cloud services.
Experience with cloud infrastructure automation and configuration management.
Excellent troubleshooting and problem-solving skills.
Strong communication and collaboration skills.
Experience with scripting languages (e.g., PowerShell, Python).

About the Company: Infogrowth is a technology services company focused on delivering innovative solutions to businesses across various industries. They specialize in helping organizations leverage technology to achieve their strategic goals.