Senior AR Caller

This role focuses on managing and resolving outstanding accounts receivable, ensuring timely payments and maintaining positive customer relationships. The ideal candidate will possess strong communication and negotiation skills, along with a meticulous approach to data management and problem-solving.

Key Responsibilities

Contact customers via phone and email to discuss overdue payments.
Investigate and resolve billing discrepancies and payment issues.
Negotiate payment plans and settlements with customers.
Maintain accurate records of all communication and payment arrangements.
Escalate unresolved issues to senior management as needed.
Ensure compliance with company policies and procedures.

Requirements/Qualifications

1 to 6 years of experience in accounts receivable or collections.
Excellent communication and interpersonal skills.
Strong negotiation and problem-solving abilities.
Proficiency in Microsoft Office Suite.
Ability to work independently and as part of a team.
Detail-oriented and organized.

About the Company

Hireworks Recruitment Consultants is a staffing and recruitment firm dedicated to connecting talented individuals with leading organizations across various industries. They specialize in providing tailored recruitment solutions to meet the evolving needs of businesses.