Specialist - Order to Cash Collections

This role focuses on managing and optimizing the order-to-cash process, ensuring efficient collections and minimizing financial risk. The Specialist will be responsible for handling accounts receivable, resolving payment discrepancies, and maintaining accurate records.

Key Responsibilities:

Manage and reconcile accounts receivable ledgers.
Contact customers regarding past-due invoices and negotiate payment arrangements.
Investigate and resolve payment discrepancies and disputes.
Maintain accurate records of all collection activities.
Ensure compliance with company policies and procedures.
Collaborate with internal teams to resolve issues and improve processes.

Requirements/Qualifications:

Experience in accounts receivable or collections.
Strong analytical and problem-solving skills.
Excellent communication and negotiation skills.
Proficiency in Microsoft Office Suite.
Ability to work independently and as part of a team.
Detail-oriented and organized.

About the Company: Genpact is a global professional services firm that helps businesses transform and improve their operations. They provide a wide range of services, including business process management, technology consulting, and digital solutions, to clients across various industries.