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International Voice Process Executive
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NoidaInformation Technology
Customer ServiceVoice ProcessCommunication SkillsProblem SolvingTroubleshootingCall CenterCustomer Support
International Voice Process Executive
This role involves handling customer interactions and providing support in an international setting. The ideal candidate will possess excellent communication skills and the ability to resolve issues effectively while maintaining a professional demeanor.
Key Responsibilities:
- Handling inbound and outbound calls to address customer inquiries.
- Providing product and service information to potential and existing customers.
- Troubleshooting and resolving customer issues promptly and efficiently.
- Documenting customer interactions and feedback accurately.
- Maintaining a high level of customer satisfaction.
Requirements/Qualifications:
- 3 to 7 years of experience in a voice process role.
- Excellent verbal communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Proficiency in computer applications and relevant software.
About the Company: This company provides technology solutions and services to businesses across various sectors. They focus on helping organizations optimize their operations and achieve their goals through innovative technology implementations.
AI enhanced job description
Source: Hudson SignalsRecruiter: Rekroot
Posted: 11/7/202674c7f1ce-8fd7-4897-8076-c0cce32a2d26