International Voice Process

This role offers an exciting opportunity to contribute to a dynamic team focused on international voice operations. The position requires excellent communication skills and a customer-centric approach to handle interactions with international clients.

Key Responsibilities:

Handling inbound and outbound calls with international clients.
Providing exceptional customer service and resolving inquiries effectively.
Maintaining accurate records of customer interactions.
Adhering to quality standards and performance metrics.
Collaborating with team members to achieve shared goals.

Requirements/Qualifications:

Experience in a voice process environment.
Excellent verbal communication skills.
Strong customer service orientation.
Ability to work in a fast-paced environment.
Proficiency in computer applications.
2 to 5 years of relevant experience.

About the Company: Mark Makers Consultancy Services is a professional services firm specializing in connecting talent with opportunities. They focus on providing tailored solutions to meet the evolving needs of businesses across various sectors.