Assistant Manager - E-commerce

This role focuses on supporting and optimizing the e-commerce operations of a growing organization. The Assistant Manager will be responsible for various aspects of the online business, from managing product listings and customer experience to analyzing performance data and identifying areas for improvement. This position requires a proactive individual with strong analytical and communication skills, and a passion for delivering exceptional online results.

Key Responsibilities:

Manage and optimize product listings across various e-commerce platforms.
Monitor website performance and identify areas for improvement.
Analyze customer behavior and trends to enhance the online shopping experience.
Collaborate with marketing and sales teams to develop and execute promotional campaigns.
Ensure accurate inventory management and order fulfillment.
Provide excellent customer service and resolve online inquiries.
Stay up-to-date with e-commerce best practices and emerging trends.

Requirements/Qualifications:

2 to 5 years of experience in e-commerce operations or a related field.
Strong understanding of e-commerce platforms and online marketing principles.
Excellent analytical and problem-solving skills.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite or similar productivity tools.
Experience with data analysis and reporting tools is a plus.