OTC B2B Collections

This role focuses on managing and recovering outstanding payments from business-to-business clients. The Collections Specialist will be responsible for proactively contacting clients, negotiating payment plans, and resolving billing discrepancies to ensure timely payments and maintain strong customer relationships.

Key Responsibilities:

Contacting clients with overdue invoices via phone and email.
Negotiating payment arrangements and settlements.
Investigating and resolving billing disputes.
Maintaining accurate records of collection activities.
Escalating unresolved cases to senior management.
Ensuring compliance with company policies and legal regulations.

Requirements/Qualifications:

3 to 7 years of experience in collections or a related field.
Strong communication and negotiation skills.
Excellent problem-solving abilities.
Proficiency in Microsoft Office Suite.
Ability to work independently and as part of a team.
Detail-oriented and organized.

About the Company: WSNE Consulting provides specialized services to businesses, helping them optimize their operations and achieve their strategic goals. The company focuses on delivering tailored solutions across various sectors, leveraging expertise and innovative approaches.