Associate Manager - Membership

This role involves managing and expanding membership programs, ensuring member satisfaction, and contributing to the overall growth of the organization. The Associate Manager will be responsible for building strong relationships with existing members and attracting new ones, while also supporting various membership-related initiatives.

Key Responsibilities:

Manage and maintain membership records.
Develop and implement membership strategies to achieve growth targets.
Provide excellent customer service to members, addressing inquiries and resolving issues.
Coordinate membership events and activities.
Collaborate with internal teams to ensure seamless member experience.
Identify and pursue opportunities to expand membership base.
Prepare reports on membership performance and trends.

Requirements/Qualifications:

Proven experience in membership management or a related field.
Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Experience with CRM software is a plus.
Bachelor's degree in a relevant field.

About the Company: Nasscomm is a leading organization dedicated to fostering innovation and growth within the technology sector. They provide a platform for collaboration and knowledge sharing, supporting the advancement of the industry and its professionals.