AR Caller

This role involves engaging with customers to resolve outstanding accounts and ensure timely payments. The ideal candidate will possess excellent communication and negotiation skills, along with a strong ability to build rapport and maintain positive customer relationships.

Key Responsibilities

Contact customers via phone and email to discuss overdue accounts.
Negotiate payment plans and settlements to resolve outstanding balances.
Maintain accurate records of all customer interactions and payment arrangements.
Follow up with customers to ensure payment commitments are met.
Escalate complex or unresolved cases to senior team members.

Requirements/Qualifications

Proven experience in a collections or customer service role.
Excellent verbal and written communication skills.
Strong negotiation and problem-solving abilities.
Ability to work independently and as part of a team.
Proficiency in using computer systems and software applications.

About the Company Rajesh PG is a business services provider focused on supporting clients with operational efficiency and customer engagement. They offer a range of solutions designed to optimize processes and enhance customer satisfaction.