Data Service Excellence Specialist - IT

This role focuses on ensuring the quality and efficiency of data services within the IT department. The Data Service Excellence Specialist will be responsible for identifying areas for improvement, implementing best practices, and collaborating with various teams to optimize data processes and enhance overall service delivery.

Key Responsibilities:

Monitor and analyze data service performance metrics.
Identify and resolve data quality issues.
Develop and implement data service improvement initiatives.
Collaborate with IT teams to streamline data workflows.
Document data service processes and procedures.
Participate in data service incident management and problem resolution.
Contribute to the development of data service standards and guidelines.

Requirements/Qualifications:

Experience in data service management or a related field.
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills.
Familiarity with data quality principles and practices.
Experience with IT service management frameworks.
Ability to work independently and as part of a team.

About the Company:

Edwards Lifesciences is a global leader in medical technologies. The company is dedicated to improving the lives of patients facing heart and vascular disease through innovative solutions and therapies.