Walk-in Drive for Voice Process Fresher

This role offers an exciting opportunity for freshers to begin their career in the voice process industry. The position involves handling customer interactions and providing support, requiring excellent communication skills and a customer-focused approach. This is a night shift role.

Key Responsibilities:

Handling inbound customer inquiries via phone.
Providing accurate information and resolving customer issues.
Documenting customer interactions and resolutions.
Adhering to quality standards and performance metrics.
Escalating complex issues to appropriate teams.

Requirements/Qualifications:

Freshers are encouraged to apply.
Excellent communication skills (verbal and written).
Strong customer service orientation.
Ability to work in a team environment.
Basic computer literacy.

About the Company: Omega Healthcare is a leading provider of healthcare services, dedicated to improving patient outcomes and delivering exceptional care. The company focuses on providing comprehensive support to healthcare providers and patients alike.