Package Specialist - Salesforce - Technical Operations

This role focuses on providing technical expertise and support for Salesforce package implementations and ongoing operations. The Package Specialist will be responsible for ensuring the smooth functioning of Salesforce solutions, addressing technical challenges, and collaborating with cross-functional teams to deliver high-quality results.

Key Responsibilities:

Manage and maintain Salesforce packages, ensuring optimal performance and stability.
Troubleshoot and resolve technical issues related to Salesforce configurations and integrations.
Collaborate with stakeholders to understand requirements and translate them into technical solutions.
Develop and implement best practices for Salesforce package management.
Participate in the design and implementation of new Salesforce features and enhancements.
Provide technical guidance and support to other team members.

Requirements/Qualifications:

Experience with Salesforce administration and configuration.
Strong understanding of Salesforce package management principles.
Proficiency in troubleshooting and resolving technical issues.
Excellent communication and collaboration skills.
Ability to work independently and as part of a team.
Experience with Salesforce integrations is a plus.

About the Company: IBM is a global technology and consulting company that helps businesses solve their most complex challenges. They provide a wide range of services and solutions, focusing on innovation and client success.