Customer Service Executive - Loan Against Property

This role involves providing exceptional customer service and support related to loan against property products. The Customer Service Executive will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience throughout the loan lifecycle.

Key Responsibilities:

Handling customer inquiries and resolving complaints related to loan against property.
Providing accurate information about loan products and processes.
Assisting customers with loan applications and documentation.
Ensuring timely and efficient processing of loan-related requests.
Maintaining customer records and updating information as needed.
Adhering to company policies and regulatory guidelines.

Requirements/Qualifications:

Minimum 2 years of experience in customer service, preferably in the financial services industry.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work independently and as part of a team.
Proficiency in computer applications and data entry.
Experience with loan processing or financial products is a plus.

About the Company: Tata Capital Ltd. is a leading financial services provider offering a range of solutions to individuals and businesses. The company focuses on delivering innovative and customer-centric financial products and services across various sectors.