Non-Voice Voice Process Executive

This role involves providing customer support and handling inquiries through non-voice channels, requiring excellent communication and problem-solving skills. The ideal candidate will be adept at understanding customer needs and providing effective solutions in a fast-paced environment.

Key Responsibilities:

Responding to customer inquiries via email and chat.
Troubleshooting and resolving customer issues.
Providing accurate information and guidance to customers.
Maintaining detailed records of customer interactions.
Escalating complex issues to appropriate teams.

Requirements/Qualifications:

0-1 years of experience in a customer service role.
Excellent written communication skills.
Strong problem-solving abilities.
Ability to work independently and as part of a team.
Proficiency in Tamil.

About the Company: Takecare Manpower Services is a staffing and recruitment firm dedicated to connecting talented individuals with leading organizations. They specialize in providing a range of human resource solutions to businesses across various industries.