Team Lead - Last Mile Operations

This role focuses on leading and optimizing the last mile delivery operations to ensure efficient and timely delivery of goods to customers. The Team Lead will be responsible for managing a team of operations personnel, streamlining processes, and maintaining high service standards.

Key Responsibilities:

Oversee and manage daily last mile delivery operations.
Lead, mentor, and motivate a team of operations staff.
Monitor key performance indicators (KPIs) and identify areas for improvement.
Implement and maintain efficient delivery routes and schedules.
Ensure adherence to safety protocols and quality standards.
Resolve operational issues and escalate as needed.
Collaborate with other departments to optimize the overall supply chain.

Requirements/Qualifications:

Experience in last mile operations or logistics management.
Strong leadership and team management skills.
Excellent problem-solving and decision-making abilities.
Ability to work in a fast-paced environment.
Good communication and interpersonal skills.
Proficiency in using operational tools and software.

About the Company: Flipkart is a leading e-commerce platform connecting buyers and sellers across a wide range of product categories. The company is dedicated to providing a seamless and enjoyable online shopping experience for its customers.