Voice Non-Voice Process Professional

This role involves handling customer interactions and providing support through voice and non-voice channels. The ideal candidate will possess excellent communication skills and a customer-centric approach to ensure a positive experience for every individual.

Key Responsibilities:

Handling inbound and outbound customer inquiries.
Providing product and service information.
Resolving customer complaints and issues.
Documenting interactions and maintaining accurate records.
Adhering to quality standards and service level agreements.

Requirements/Qualifications:

0 to 1 year of experience in a similar role.
Excellent verbal and written communication skills.
Strong customer service orientation.
Ability to work effectively in a team environment.
Proficiency in computer applications.

About the Company: Takecare Manpower Services is a staffing and recruitment firm dedicated to connecting talented individuals with leading organizations. They specialize in providing comprehensive human resource solutions across various industries.