German Speaking Business Analyst - ServiceNow ITSM/ITOM

This role involves providing business analysis support for IT service management and IT operations management initiatives. The Business Analyst will work closely with stakeholders to gather requirements, design solutions, and ensure successful implementation of ServiceNow-based systems.

Key Responsibilities:

Gather and document business requirements from stakeholders.
Translate business requirements into technical specifications.
Design and configure ServiceNow modules, including ITSM and ITOM.
Develop test plans and execute testing to ensure quality.
Provide training and support to end-users.
Collaborate with development teams to implement solutions.
Participate in project planning and execution.

Requirements/Qualifications:

Strong business analysis skills.
Experience with ServiceNow ITSM and ITOM modules.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
German language proficiency.
4-8 years of relevant experience.

About the Company:

Teksills India Private Limited is a technology consulting firm focused on delivering innovative solutions to clients across various industries. They specialize in helping organizations leverage technology to improve their business processes and achieve their strategic goals.