Accounts Receivable Caller with Hospital Billing

This role involves directly communicating with patients and insurance providers to secure payments for hospital services. The ideal candidate will possess excellent communication and negotiation skills, a strong understanding of medical billing processes, and the ability to resolve payment discrepancies efficiently and professionally.

Key Responsibilities

Contact patients and insurance companies to collect outstanding balances.
Investigate and resolve billing discrepancies and payment issues.
Document all communication and payment arrangements accurately.
Follow up on past due accounts and implement collection strategies.
Maintain patient confidentiality and adhere to HIPAA regulations.
Provide excellent customer service and address patient inquiries.

Requirements/Qualifications

1 to 5 years of experience in accounts receivable or collections.
Experience with hospital billing or medical collections preferred.
Strong communication and interpersonal skills.
Excellent negotiation and problem-solving abilities.
Proficiency in data entry and record-keeping.
Ability to work independently and as part of a team.

About the Company

Starworth Global Solutions provides comprehensive business process outsourcing services. They focus on delivering tailored solutions to support clients across various industries, helping them optimize operations and achieve their business goals.