Assistant Branch Manager - Gold Loan

This role involves managing and supporting the operations of a gold loan branch, ensuring efficient service delivery and adherence to company policies. The Assistant Branch Manager will play a crucial role in building customer relationships, processing loan applications, and maintaining branch security.

Key Responsibilities:

Assisting the Branch Manager in daily operations.
Processing loan applications and verifying documentation.
Providing excellent customer service and resolving customer queries.
Ensuring compliance with regulatory guidelines and internal policies.
Managing branch security and maintaining records.
Promoting gold loan products and services.
Maintaining accurate records and reports.

Requirements/Qualifications:

Experience in banking, finance, or a related field.
Strong customer service and communication skills.
Ability to work independently and as part of a team.
Proficiency in computer applications.
Good understanding of financial products and services.
Experience with loan processing and documentation.

About the Company: Poonawalla Fincorp is a financial services company focused on providing lending solutions. They strive to offer accessible and reliable financial products to meet diverse customer needs.