Citrix VDI Infrastructure Admin

This role involves managing and maintaining a robust and secure Virtual Desktop Infrastructure (VDI) environment. The ideal candidate will be responsible for ensuring the stability, performance, and security of the VDI platform, supporting end-users, and collaborating with other IT teams to deliver a seamless user experience.

Key Responsibilities:

Administer and maintain Citrix VDI infrastructure, including servers, applications, and desktops.
Monitor system performance and troubleshoot issues related to VDI environment.
Implement and maintain security policies and procedures for the VDI platform.
Manage user accounts and access permissions within the VDI environment.
Perform regular maintenance tasks, including patching, upgrades, and backups.
Collaborate with other IT teams to integrate VDI with existing systems.
Provide technical support to end-users experiencing VDI-related issues.
Document VDI configurations, procedures, and troubleshooting steps.

Requirements/Qualifications:

Proven experience in administering and managing Citrix VDI environments.
Strong understanding of virtualization technologies and concepts.
Experience with Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop).
Knowledge of Active Directory and related technologies.
Familiarity with Windows Server operating systems.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.

About the Company:

Tech Mahindra is a global technology company providing innovative solutions and services to businesses across various industries. They focus on enabling digital transformation and helping clients achieve their business goals through technology.